Complaints

Do you have a complaint about our doctors or practice?

 

We strive to work professionally and it is important that you trust us. If you are not satisfied with our services, you have the right to make a complaint.

 

Please consider booking an appointment with the doctor first to discuss. 

 

You can e-mail us at info@hadh.nl or you can fill out a complaint form available from the assistant (the form can be sent by e-mail or post upon request). After receipt, we will book an appointment to discuss your complaint with a member of our staff.

 

If you are still not satisfied, you may submit a written complaint to the independent Complaints Institute: 

 

Stichting DOKh
Afdeling Klachten en Geschillen
Robijnstraat 6
1812 RB ALKMAAR
Tel: 072-520 83 25
Website: www.dokh.nl